Pharmacy benefit managers (PBMs) were first developed in 1958 as a prepayment plan for prescriptions. Today, PBMs function as middlemen between pharmacies, plan sponsors, drug manufacturers, and wholesalers.1
With the increasing complexity of PBM services and horizontal and vertical integration within the drug supply chain, concerns have grown about PBMs’ business practices, such as the transparency of drug pricing and reimbursements to pharmacies.1 At the end of 2023, the Centers for Medicare & Medicaid Services (CMS) issued a letter expressing unease over “certain practices by some plans and PBMs that threaten the sustainability of many pharmacies, impede access to care, and put increased burden on health care providers.”2
About the Author
Josephine M. Gresko is a PharmD candidate at the Virginia Commonwealth University School of Pharmacy in Richmond.
Joseph L. Fink III, JD, DSc (Hon), BSPharm, FAPhA, is emeritus professor of pharmacy law and policy as well as former Kentucky Pharmacists Association Professor of Leadership at the University of Kentucky College of Pharmacy in Lexington.
Individual states began to tackle PBM practices in 2017 through legislation. To date, all 50 states have enacted legislation regulating PBMs, with 156 laws in total.3 The most common provisions include prohibiting gag clauses on pharmacies, which prevent them from disclosing cost and pricing information to a patient; limiting patient cost-sharing; and requiring PBMs to obtain licensure or registration.3
Despite increasing PBM regulations, low reimbursement rates continue to be a driving force for pharmacy closures, particularly independent pharmacies, which are often reimbursed at a lesser amount compared with their chain counterparts.4,5 A 2019 study found that between 2009 and 2015, 1 in 8 pharmacies operating had closed, disproportionately affecting independent pharmacies and low-income communities.5 This is particularly detrimental in rural areas where residents may live hours away from the closest pharmacy, impeding access to care and threatening medication management.4 This puts vulnerable populations at risk for hospitalization due to medication nonadherence.6 Furthermore, low pharmacy density increases wait times at existing pharmacies, putting pressure on staff to deliver care in a timely manner.4
Multiple states have restructured their Medicaid pharmacy benefits, resulting in millions of dollars saved. For example, West Virginia Medicaid manages its pharmacy benefits directly instead of contracting with managed care organizations. An actuarial study published in 2019 estimated that the state saved $54.5 million by making this switch.7 Kentucky enacted similar legislation, hiring MedImpact as the sole PBM for its Medicaid program. This resulted in about $283 million in savings.8