pharmacy Pet Peeves

It is no secret that pet peeves come with any profession. Pharmacy Times wants toknow what ticks you off. In each issue of our ePharmacy Times newsletter, we will continueour ongoing list of pharmacists' complaints. Perhaps you'll identify with one andnod your head in agreement because you're not alone. Please e-mail your complaintsalong with your name to Eileen Koutnik-Fotopoulos at

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.Here are some pet peeves pharmacists have submitted:

66. Dealing with patients who come intothe pharmacy to a fill a prescriptionthey got from another pharmacy acouple of days ago and they wonderwhy the insurance is declining to pay.—Keasha M.

67. Listening to all the "know-it alls"about MTM who think they have theperfect program.—Stanley Devine

68. Having patients drop off a prescriptionwith 14 different insurancecards. When asking the patientswhich card is the current one, theyrespond, ?I don?t know, can?t you findout?? Then, they say they need to haveit ready in a few minutes.—Debbie

69. Explaining to customers that you haveto call the doctor for a refill authorizationand they say, "I don't knowwhy the doctor doesn't write forunlimited refills when I have to be onthis medication for the rest of mylife." —Temetra Washington

70. Having to pay $78 out of my ownpocket for that "background criminalcheck." What am I, a common criminal,or is it the government that'scriminal here in holding me up inbroad daylight against my will androbbing me of my hard-earnedwages?—Steven Neiger