Increasingly, pharmacies are becoming a destination for patients looking for health care services and advice—not only on the myriad Rx and OTC medications now available to treat their conditions, but also on ways to prevent illness and promote better health. The following cases are typical of the many ways in which patients interact with their pharmacists every day.

Approximately 27 million Americans have some degree of osteoarthritis; patients can benefit from pharmacist counseling when determining appropriateness of self-treatment with OTC medications.