Boston, Massachusetts (August 25, 2014) —In conjunction with ATKearney, a leading global management consulting firm, the Outreach and Business Development Working Group of the National Association of Chain Drug Stores (NACDS) Retail Advisory Board will present results of its collaborative digital marketing study at the NACDS Total Store Expo in Boston, Mass.
The findings will be released on Monday, August 25 at 8:00 a.m. during the NACDS Total Store Expo Insight Session “Winning with Digital Marketing.” The study provides insights on retailers’ use of digital marketing and on the role the supplier community can play in the development, execution and analysis of collaborative digital marketing programs.
“The NACDS Total Store Expo is the ideal place for this research to be presented,” said NACDS President and CEO Steve Anderson, IOM, CAE. “The study highlights the importance of retailers and suppliers working collaboratively — not only with each other, but with other departments within their own organizations to make the most of emerging technology. This type of collaboration is one example of the collaboration made possible by this show’s unique format.”
“Digital Marketing is becoming a game-changer in retail,” said Todd Huseby, a partner at ATKearney. “We believe that how companies adopt and adapt with these capabilities will have a long-term impact on successful partnerships between retailers and their suppliers. We will support this project going forward by releasing companion pieces where we will discuss our interpretations of how individual CPG manufacturers and retailers can use these study results to prepare for the future.”
Among the study’s key findings, retailers have determined that five primary vehicles meet most of their goals for digital:
The study also shows that, looking ahead, retailers will place more emphasis on smartphone and tablet apps and integrate their marketing across digital and traditional channels — supporting the omnichannel vision that many retailers are working to achieve.
A key to managing this evolution will be for consumer packaged goods (CPG) companies and retailers to understand each other’s needs and strengths so that they can combine efforts to win with digital.