Patients, Pharmacies, and Health Care Payers All Benefiting from Medication Synchronization Programs


An analysis of five pharmacy case studies conducted for the NCPA indicate that the adoption of technology-driven medication synchronization by community pharmacies resulted in improved patient adherence.

PRESS RELEASE ALEXANDRIA, Va. (July 1, 2015) — An analysis of five pharmacy case studies conducted for the National Community Pharmacists Association (NCPA) indicate that the adoption of technology-driven medication synchronization by community pharmacies resulted in improved patient adherence, increased revenue streams, and overall improvement in business optimization for pharmacies, a true win-win-win for patients, pharmacies, and health care payers.

In two NCPA studies, pharmacies used Ateb’s Time My Meds® to identify patients for enrollment and to manage the daily operations of medication synchronization. An analysis of the data collected from these studies revealed the following results for patients enrolled in medication synchronization:

  • Pharmacies achieved a nearly 91 percent Proportion of Days Covered (PDC) score for medications of patients enrolled in the program. This compares to a PDC score of 72 percent for patients assigned to a control group.
  • Average Days on Therapy (ADT), a measure of medication persistence, was significantly higher in the intervention group, averaging approximately 20 additional fills per patient per year.
  • Patient disenrollment from the program resulted in recidivism, yielding a 63-day reduction in Average Days on Therapy.
  • Use of automation yielded a 35 percent higher enrollment rate than manual medication synchronization programs.

In addition to the tangible patient care benefits, the case study analysis and pharmacy owner interviews, which were conducted by David Holdford, Ph.D. of Virginia Commonwealth University, showed that, by using the automated medication synchronization solution, pharmacies were able to:

  • Increase prescription sales;
  • Enhance the efficiency of pharmacy workflow and operations;
  • Achieve smarter purchasing and better timing of deliveries; and
  • Improve patient satisfaction.

“We received compelling evidence from these studies that a personalized, automated medication synchronization service delivered by community pharmacies is impactful, scalable, and able to be replicated in any community pharmacy,” said NCPA CEO B. Douglas Hoey, RPh, MBA. “The results also confirmed community pharmacists are ideally positioned to counsel patients and ensure they take medications as prescribed and understand their importance to better health. With the increased focus on measuring the quality of health care through initiatives like the Medicare Star Ratings, medication synchronization offers an excellent opportunity for pharmacies to achieve higher adherence scores.”

“These studies demonstrate the tremendous impact that community pharmacies can have on improving patient adherence and healthier outcomes,” said Frank Sheppard, President and CEO of Ateb, Inc. “We are proud to work with NCPA to measurably demonstrate the effectiveness of medication synchronization. Studies like these prove how valuable community pharmacies are in addressing many of the critical issues in health care today.”

Estimates indicate that more than 10,000 community pharmacies are providing medication synchronization services, including NCPA’s Simplify My Meds® program, which is utilized by more than 2,400 independent community pharmacies nationwide.

More information on these studies and NCPA’s adherence programs is available at


About the National Community Pharmacists Association

The National Community Pharmacists Association (NCPA®) represents the interests of America's community pharmacists, including the owners of nearly 23,000 independent community pharmacies. Together they represent an $88.8 billion health care marketplace, dispense nearly 40% of all retail prescriptions, and employ more than 300,000 individuals, including over 62,000 pharmacists. To learn more, go to,, or follow NCPA on Twitter @Commpharmacy.

About Ateb, Inc.

Ateb is the trusted source for independent and chain pharmacies seeking measurable patient care solutions that improve pharmacy performance and patient outcomes. Ateb’s patented technologies and robust analytics provide pharmacies with real proof of performance regarding patient care outcomes that generate new revenue streams.

Ateb’s Patient Management Access Portal is the nexus of Ateb’s entire portfolio of patient care solutions and the leading driver of pharmacy’s appointment-based model in the market today. By combining Ateb's proprietary blend of pharmacy operational expertise, technology, analytics, and data integration, Ateb is driving healthy outcomes for patients, pharmacies, and payers. For more information, please visit

Simplify My Meds is a registered trademark of the National Community Pharmacists Association (NCPA). Time My Meds is a registered trademark of Ateb, Inc.

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