Have a recruiting and hiring strategy that is unmistakably the best.
The country is at full employment. Most of the really outstanding potential employees for your pharmacy already have jobs. Now, you have 2 choices.
The latter is much preferable, but how do you do it? Two basic and fundamental principles apply:
Attract the Best
To hire the best, you need to answer the question “what’s in it for me?” for each and every prospect. How do you find out? Ask them.
Essentially, to attract the best, you should have:
Provide Superior Leadership
Your leadership should include:
You should also offer better rewards for better performance, as well as give each team member the tools and training they need for each to prove how much she can contribute. The more he or she contributes, the more he or she should earn, and the higher up the ladder of success she should go.
Create a Workplace the Best Never Want to Leave
To create a superior workplace, start by posing this question to your best team members: “what should we include in our jobs and workplace that does not currently exist?”
And from your applicants, you need to discover 2 very important things:
Two things should now become apparent:
Additionally, hiring on the basis of experience is bad business. You want them to learn how things get done in your pharmacy, not someone else’s. A better way is to select on the basis of attitude.
The above gives you a brief overview of what it takes to hire the best and keep the best. Unfortunately, the devil is in the details. You need to be able to ferret them out and make certain they are applicable to your pharmacy in ways that they are not found in any other pharmacy or even any other business that competes for the talents and abilities you seek.
Remember that today, you are not just competing for patients, but also for good team members. Good employees may be more difficult to find than good patients. Pursue them vigorously and offer them what they expect to find. Then you can even pull them away from any other job they may currently hold.
The Pharmacy Sage invites questions and can be reached at email@example.com.