Pharmacy Times Asks a Walgreens Pharmacist: How Do You Build Patient Trust?

Chirag Patel, PharmD, a Walgreens pharmacist in Union, New Jersey, describes the methods he uses to earn patients' trust.

Chirag Patel, PharmD, a Walgreens pharmacist in Union, New Jersey, describes the methods he uses to earn patients’ trust.

“Building trust is a gradual process,” he says. “We’ve been able to build trust…by listening to them, by addressing their concerns, and by getting to know them.”