Video

Pharmacy Times Asks a Walgreens Pharmacist: How Do You Build Patient Trust?

Chirag Patel, PharmD, a Walgreens pharmacist in Union, New Jersey, describes the methods he uses to earn patients' trust.

Chirag Patel, PharmD, a Walgreens pharmacist in Union, New Jersey, describes the methods he uses to earn patients’ trust.

“Building trust is a gradual process,” he says. “We’ve been able to build trust…by listening to them, by addressing their concerns, and by getting to know them.”

Newsletter

Stay informed on drug updates, treatment guidelines, and pharmacy practice trends—subscribe to Pharmacy Times for weekly clinical insights.

Related Videos
Inflammation concept, inflammated human tissues 3d rendering - Image credit: picture-waterfall | stock.adobe.com