Avella's new patient portal and mobile app offer convenient access to medication resources, prescription refill requests, and reminders.
This summer, Avella Specialty Pharmacy launched a new patient portal and a stand-alone mobile application that allows customers to manage their prescriptions from their mobile phone. By logging into either of these secure tools, patients can quickly and easily request prescription refills, view their prescription history and transfer prescriptions between pharmacies. Not only do these new tools offer greater convenience, they also help Avella’s customers maintain their health and safety by providing access to refill reminders and important information about medications.
Avella now has 4000 active accounts for the mobile app, and the feedback has been overwhelmingly positive. "The iPhone app is very amazing and useful," said one satisfied patient. "I didn't know how much I would appreciate the dosage reminders until I set them up. This app is great with its layout and ease of use. I wish more companies had apps like this.”
“The launch of these tools showcases Avella’s willingness to invest in new technology to ensure that our customers have access to the very latest innovations,” said John Foss, Executive Vice President of Information Technology for Avella. “As part of our commitment to clinical excellence, we are always looking for new ways to leverage technology to enhance the customer experience and improve patient health.”
Avella’s new mobile application is one of the first of its kind in the specialty pharmacy industry. For added convenience, patients can store doctor information, request a refill, contact their pharmacy, and receive status updates on prescriptions. A short video explaining the mobile app can be viewed here. The mobile app can be downloaded at www.avella.com/app.
About Avella Specialty Pharmacy
Headquartered in Phoenix, Arizona, Avella Specialty Pharmacy is a National Accredited Specialty Pharmacy, providing individualized care and support to patients since 1996. Avella's clinical pharmacists and staff members are experts in managing complex disease states and providing compassionate care. The company offers a nationwide distribution service to complement its retail locations. Avella reached 1,105th on Inc. magazine's 2013 list of the 5,000 fastest-growing private companies in the country. In addition, the Arizona Corporate Excellence Awards has named Avella Specialty Pharmacy as the fastest-growing private company based in the state. For more information, please visit www.avella.com.
Todd Speranzo, Vice President, Marketing
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