97% of Kirby Lester Robot Users Report Improved Operation



Lake Forest, IL (Aug 12, 2014) — Kirby Lester, LLC, a leading pharmacy automation provider, announced that 97% of the company's KL60 and KL100 pharmacy robot users surveyed reported their device improved their pharmacy's operations. The July 2014 Kirby Lester Robotics User Satisfaction study included retail and outpatient pharmacies across the United States, Puerto Rico and Canada that were using the KL60 or KL100 robot.

In a marketplace deeply concerned about slim margins, error reduction, and increased competition, Kirby Lester's robotic dispensers were found to dramatically boost efficiency and a positive ROI. Kirby Lester users reported that their Kirby Lester robot directly enabled pharmacy management to leverage their staff pharmacists and technicians to concentrate on major initiatives such as medication adherence, health screenings, immunizations, process improvement and customer care.

Among the Kirby Lester Robotics User Study's findings:

  • 92% -- the Kirby Lester robot significantly reduced time and stress during Pharmacist Check
  • 85% -- the Kirby Lester robot saved 5-10 hours per week in technician labor alone
  • 78% -- the Kirby Lester robot enabled the pharmacy to increase or expand business
  • 74% -- the Kirby Lester robot enabled the pharmacy to increase prescription volume without adding additional staff
  • 85% -- pharmacies processing as few as 150-200 prescriptions per day would reach positive ROI with a Kirby Lester robot

Kirby Lester invented the tablet counter in 1971. The company entered the pharmacy robot market with the KL60 in 2010 and the KL100 in 2013; the decision to offer fully automated robotics was an acknowledgement that the current selection of robots were priced and sized out of reach for most community pharmacies.

"The old rule of thumb stated that an ROI for a pharmacy robot was at 300 or more prescriptions per day. But that was before Kirby Lester brought out the first compact, actually affordable robot in 2010. The KL60 changed the model, completely," says Christopher Thomsen, Kirby Lester's Vice President Business Development. "Today, our customers engage in serious discussions about robot ROI much earlier. They realize that if they can reduce prescription production labor, they can then reallocate their staff and those hours to MTM, medication synchronization and other patient-focused and higher margin projects."

The Kirby Lester KL60 and KL100 pharmacy robots will be on display at the NACDS Total Store Expo in Boston, MA, August 22-26.

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