Michigan Pharmacist Jumps on Snowmobile to Deliver Medications in Treacherous Weather

JANUARY 31, 2019

Lots of pharmacies offer delivery service and even provide that service in bad weather.

Although most pharmacies deliver in a car or van, Andrea Cusack, RPh, owner of Lake Odessa Pharmacy in Lake Odessa, Michigan, found another way to get prescriptions to patients in the middle of a snowstorm.

With freezing temperatures keeping patients inside and snow blocking their driveways, she decided to enlist the help of her teenage son, and together they hopped on their snowmobile to get to patients in the treacherous weather.

"Blood pressure, diabetes meds; you do not want to stop those," Cusack told CNN affiliate WILX. "You want to take those continuously."

Cusack’s husband, Mark, shared a photo on Facebook with the caption: "Appears we have a new addition to Lake Odessa Pharmacy's delivery service!"

She also called to check on patients Wayne and Margaret Mausbach. The couple told her that they were snowed in and unable to come pick up their monthly prescriptions.

"I had simply asked ... 'Is your driveway plowed?' and they said, 'No.' So I said, 'Oh, so I might have to bring the snowmobile?' and they said, 'We would recommend that,'" Cusack told WILX.

"I truly care about people and want to help them, and to see the response within the community, it's just overwhelming," Cusack said.

Congratulations to Lake Odessa Pharmacy, which is celebrating its 1-year anniversary tomorrow, on its innovative "snowmobile delivery" service.


Have you provided a unique service to go above and beyond for patients? Email me (karenmichelleberger@gmail.com) with your stories and have a chance to be featured.

 


Karen Berger, PharmD
Karen Berger, PharmD
Karen Berger, PharmD, graduated from the University of Pittsburgh School of Pharmacy in 2001. She has worked in community pharmacies for over 17 years as a Pharmacist in Charge, staff, and floater pharmacist for a large chain. Currently, she is a pharmacist at an independent pharmacy in Northern NJ. She can be reached at karenmichelleberger@gmail.com
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