14 Things Pharmacists Should Never Say to Pharmacy Technicians

MAY 30, 2016
6. “I get paid too much to do that.”
Acting as though a salary determines an individual’s worth is just another form of belittling. Just because someone makes less money than you doesn’t mean they must always do the less important work.

7. “It’s the ones you trust the most who will steal from you.”
This is a nasty stereotype. If you don’t trust your techs, they won’t trust or respect you, and before long, they’ll be leaving your pharmacy for greener pastures.

8. “Why are you working on that? I need this done now!”
It’s one thing to ask a tech for help with a task that needs to be taken care of right away, but it’s another to watch your tone and demeanor. When you brusquely change priorities, it can lead to confusion and leave your tech walking on eggshells, wondering when your next outburst will occur.

9. “Don’t interrupt me unless it’s urgent.”
Techs thrive in work environments where pharmacists are helpful and approachable. Issuing this directive will make your techs feel like their problems aren’t worth your time.

10. “Our manager is an idiot.”
Badmouthing and blaming other team members isn’t the way to develop cohesive working relationships. If you want your techs to have a positive attitude and refrain from gossip, you have to lead by example.

Alex Barker, PharmD
Alex Barker, PharmD
Alex Barker is the founder of The Happy PharmD, which helps pharmacists create an inspiring career, break free from the mundane "pill-flipping" life. He is a Full-time Pharmacist, Media Company founder, franchise owner, Business Coach, Speaker, and Author. He's also the Founder of Pharmacy School HQ, which helps students get into pharmacy school and become residents.