Video

Why is Quick Turnaround from Referral to Acceptance Critical to Patient Care?

Elvin Montanez, PharmD, chief operations officer at BioPlus Specialty Pharmacy, discusses the importance of a quick turnaround from patient referral to acceptance.

Montanez: Quick turnaround time is very important because it’s on the top of mind for everybody that is involved in the patient. The patient is waiting for service, the prescriber is often left wondering what has happened with that referral or that prescription, as well as the health plan is requiring information regarding their member—that patient.

A quick turnaround is really important. A lot of logistics in health care could really start falling apart if that turnaround is not present. Being able to manage those expectations—know what you’re getting into with the prescription and the patient, their condition is critical to rapid turnaround time.

Newsletter

Stay informed on drug updates, treatment guidelines, and pharmacy practice trends—subscribe to Pharmacy Times for weekly clinical insights.

Related Videos
Asthma COPD Breath Nebulizer And Mask Given By Doctor Or Nurse - Image credit: Angelov | stock.adobe.com
Psychiatric pharmacist and patient -- Image credit: NanSan | stock.adobe.com
Psychiatric pharmacist -- Image credit: HBS | stock.adobe.com
Hematology -- Image credit: DIgilife | stock.adobe.com
Image credit:  Artur | stock.adobe.com
Cardiovascular disease doctor or cardiologist holding red heart in clinic or hospital exam room office for csr professional medical service, cardiology health care and world heart health day concept - Image credit: Chinnapong | stock.adobe.com
Image credit: AwieDarwis | stock.adobe.com