Matt Gillin, Chief Executive Officer, Relay Network, speaks about how smartphones are crucial to the patient journey.
Gillin: Mobile health will improve patient care on 3 core areas. First and foremost is around education. So, one of the biggest problems that you have in health care today is educating people, whether it be post a procedure, someone just diagnosed with chronic disease. They tend to go through a very typical journey, if you will. First, they need to be educated about the condition or the procedure that they had.
Second, they very often have aftercare or medication that they need to adhere to or comply with. Reminders out to them is going to be critical in mobile.
Last, but not least, allowing the patient to initiate communication with their caregiver, their health coach, their doctor. All this is going to happen mobile-ly, and we believe it is really the only way to really drive the results you’re looking for.