What is the Pharmacy Patient Experience Certification?

Amanda Walker, CPXP, BSN, RN, Senior Vice President, Patient Experience, Heritage Biologics, discusses RXPX, the Pharmacy Patient Experience Certification.

Walker: RXPX is an initiative focused on patient empowerment and making patient outcome a measurable outcome. RXPX is a non-profit organization. We are working with the Beryl Institute, a global community focused on bringing the patient experience across the continuum of care.

I am proud to be part of the first CPXP class, which is certified patient experience professional, and the only pharmacy member at that time. I look forward to meeting with other pharmacies to explore this initiative and please visit rxpx.care for more information.

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