Pet Peeves (May 2019)
What's bothering you at the pharmacy?
Wanted: Mind Reader
Customers asking how much their Rx will be when they hand me their Rx. There is no way I have every single patients’ co-pay memorized.
Patients talking on their cell phone. It’s rude and I have info they probably need.
When patients don’t bring their prescription insurance card and expect you to fill their prescription anyway.
All Bark, All Bite
A patient saying, “you and your system are making things up!” Then, they show you an old vial whose most recent fill was a month ago.
What's Bothering You?
Bossy patients, abandoned prescriptions, drive-through demands? We want to know! Send your pet peeves to firstname.lastname@example.org. We’ll share them here and online.