Pet Peeves (February 2018)

When patients get angry at us for not filling their prescriptions after we’ve already closed.

HARDER THAN IT LOOKS

Patients who don’t understand why we can’t just “slap a label on a bottle.”

BRAND DISLOYALTY

When patients demand that we fill a brand name drug instead of a generic, but then change their mind at the pick-up counter after we tell them the price.

PARADOXICAL DIRECTIVES Corporate mandates to fill more prescriptions while reducing technician hours.

Bossy patients, abandoned prescriptions, drive-thru demands? We want to know! Send your pet peeves to PetPeeves@ pharmacytimes.com. We’ll share them here and online.