When patients get angry at us for not filling their prescriptions after we’ve already closed.
HARDER THAN IT LOOKS
Patients who don’t understand why we can’t just “slap a label on a bottle.”
When patients demand that we fill a brand name drug instead of a generic, but then change their mind at the pick-up counter after we tell them the price.
PARADOXICAL DIRECTIVES Corporate mandates to fill more prescriptions while reducing technician hours.
Bossy patients, abandoned prescriptions, drive-thru demands? We want to know! Send your pet peeves to PetPeeves@ pharmacytimes.com. We’ll share them here and online.