Pet Peeves (February 2018)

Pharmacy Times, February 2018 Infectious Disease, Volume 84, Issue 2

When patients get angry at us for not filling their prescriptions after we’ve already closed.

HARDER THAN IT LOOKS

Patients who don’t understand why we can’t just “slap a label on a bottle.”

BRAND DISLOYALTY

When patients demand that we fill a brand name drug instead of a generic, but then change their mind at the pick-up counter after we tell them the price.

PARADOXICAL DIRECTIVES Corporate mandates to fill more prescriptions while reducing technician hours.

Bossy patients, abandoned prescriptions, drive-thru demands? We want to know! Send your pet peeves to PetPeeves@ pharmacytimes.com. We’ll share them here and online.