October Pet Peeves

Missed Call

When the pharmacy calls a patient and leaves a voicemail message about a prescription, and the patient calls back and says they did not listen to the message and asks what the call was about.

Getting Carded

Patients who show up to get COVID-19 boosters and leave their CDC cards at home. They get reminders to have the cards but still say, “Oh, I didn’t know I’d need to bring that.”

Positively Dreadful

Patients who test positive for COVID-19 and then arrive without a mask on to pick up their Rx.