GLP-1 Access Depends on Smarter Benefit Design and Patient Support

In an interview with Pharmacy Times, Deanna Horner, PharmD, BCPS, executive vice president of Eversona Enterprise Direct Strategy, discussed how benefit designs can better support appropriate GLP-1 use while reducing unnecessary administrative barriers for patients. Horner said data and automation are 2 major tools that payers and vendors can use to determine appropriate therapy without relying solely on traditional processes such as prior authorization.

According to Horner, benefit designs should use available patient data to understand what is already known about an individual’s clinical profile, allowing plans to make smarter decisions about access. She noted that prior authorization and other manual processes can delay treatment and may not always reflect the most efficient way to identify patients who are likely to benefit. In addition, Horner highlighted the role of behavioral health and weight management programs, which can connect patients with providers earlier in the process and help determine whether GLP-1 therapy is clinically appropriate.

Horner also emphasized that GLP-1 treatment requires more than access to the medication alone. She explained that these therapies are most effective when combined with nutrition support, behavioral interventions, and ongoing patient education. Pharmacists, she said, can play a central role in helping patients understand why they are taking the medication, how to use it properly, and what to expect throughout treatment.

Because adherence and persistence with GLP-1 therapy remain major challenges, Horner said pharmacists have an opportunity to provide practical counseling at multiple points in the treatment journey. This includes setting expectations that GLP-1 therapies may be chronic medications, helping patients manage adverse effects such as nausea and vomiting, and recommending nonpharmacologic strategies to improve tolerability. By supporting patients beyond the prescription itself, pharmacists can help improve persistence and overall treatment success.