Expert: Burnout in Oncology Pharmacy May Be a Result of Issues Relating to Onboarding, Training of New Employees

Elizabeth Spurlock, MA, PHR, director of HR Business Partner at Texas Oncology, discusses how burnout among physicians, nurses, and hospital administrators has impacted the role of the pharmacist in patient care.

Pharmacy Times interviewed Elizabeth Spurlock, MA, PHR, the director of HR Business Partner at Texas Oncology, on how burnout among physicians, nurses, and hospital administrators has impacted the role of the pharmacist in patient care.

Elizabeth Spurlock: So, I think for us, going back to that system in that value chain of information, part of the issue that we're experiencing and seeing with new employees is that there's been a lot of turnover and a lot of burnout.

So, part of that lends to onboarding and training, and so, if our employees don't have those resources to set things up appropriately down the line, then it does lead to issues kind of further down the chain.

But one of the things I love about some of our Texas Oncology clinics is that we do have pharmacists on site. So, I think having them being a part of a lot of the cultural initiatives that we're focused on there really helps. But I would say we've got to fix the upstream issues with onboarding and training so that is a smooth process down the line.