CLINICAL ROLE -
Tip of the Week: An Implementation Framework Is Key to Launching MTM Service
Evidence suggests that there are many barriers to the proper implementation of MTM services, including time constraints and lack of staff support.
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Tip of the Week: Patient-Centered Communication Fuels Trust
Patient-centered communication incorporates patients’ concerns, ideas, and abilities when developing a treatment plan.
Tip of the Week: Organizational Culture is Essential to a Successful Pharmacy
Promoting a positive organizational culture is an essential requirement for the effective management of a community pharmacy.
Tip of the Week: Trust in Pharmacists Is Key to Customer Loyalty
Paying close attention to the pharmacy’s operational and financial success does not have to come at the expense of quality patient care.
Tip of the Week: Employ Dual-Language Speaking Staff to Address Communication Barriers
Patients who received information in their native language reported being more likely to understand the information about their medication.
Tip of the Week: Making the Most of Tech-Check-Tech
New roles and responsibilities can be passed to pharmacy technicians in order to free up pharmacists’ time, which enables them to be more engaged with their patients and provide more direct patient care.