Sina Hosseini, PharmD Candidate

Evidence suggests that there are many barriers to the proper implementation of MTM services, including time constraints and lack of staff support.

Patient-centered communication incorporates patients’ concerns, ideas, and abilities when developing a treatment plan.

Promoting a positive organizational culture is an essential requirement for the effective management of a community pharmacy.

Paying close attention to the pharmacy’s operational and financial success does not have to come at the expense of quality patient care.

Patients who received information in their native language reported being more likely to understand the information about their medication.

New roles and responsibilities can be passed to pharmacy technicians in order to free up pharmacists’ time, which enables them to be more engaged with their patients and provide more direct patient care.