Shane P. Desselle, RPh, PhD

Pharmacy managers invariably face employees suffering from various personal issues that require special attention and/or counseling, and at some point will be confronted with the issue of an impaired employee.

This week’s tip examines a comprehensive set of pharmacist-based interventions in acute care settings.

Pharmacy managers must understand that it is the people behind an intervention or service that make it effective and valuable.

This Tip of the Week focuses on a study to evaluate pharmacy in the context of true patient outcomes, rather than on the structure and process measures often employed in such ratings programs.

A study published in the American Journal of Pharmaceutical Education conducted focus groups of pharmacy preceptors to discuss desired business-related skills.