The Healthcare Effectiveness Data and Information Set (HEDIS) measures whether a patient received the right drug at initiation. Star Ratings measure whether the patient is still taking it. Nobody measures whether someone has confirmed that the drug is still the right one.
That gap sits in the middle of every clinical pharmacist's caseload. A patient on semaglutide (Wegovy; Novo Nordisk) for 14 months with a plateau in weight loss and no recent hemoglobin A1C test. A patient on adalimumab (Humira; AbbVie) for 3 years when 3 biosimilars are available and nobody has assessed the switch. A patient on a cyclin-dependent kinase 4/6 (CDK4/6) inhibitor in indefinite maintenance with no imaging in 9 months. Every clinical pharmacist has seen these patients. The question is whether anyone is measuring what happens when someone finally looks.
What a Clinical Pharmacist Sees in a Governance Review
In 2 governance cycles I conducted across 34,500 specialty continuation members, the clinical picture was consistent. A PharmD reviewer opens an assembled case with 4 claims fields plus available laboratory and monitoring data, organized into a structured reassessment prompt. The reviewer sees duration of therapy, dose trajectory, last lab dates, and any gaps in expected monitoring. The clinical question is specific: Does continuation at this dose, for this member, at this point in their trajectory, reflect a deliberate clinical decision—or a default?
The determination takes about 4 minutes per case. Technology handles the data assembly, and the pharmacist makes the call. Four outcomes are available: continue (appropriate), adjust (dose modification indicated), taper (step-down indicated), or switch (alternative indicated). The review is advisory only—no denial authority, no override, no utilization management action. The treating provider keeps full clinical authority, and the pharmacist documents what governance found.
Here is what governance found: Across both cohorts, 58% to 60% of reviewed members had grounds for a trajectory change recommendation.¹ A member on the same glucagon-like peptide-1 receptor agonist dose for 14 months with no measurable response. A biologic patient who was never assessed for a biosimilar that became available 2 years ago. An oncology maintenance patient with no recent imaging to confirm the therapy is still indicated. These are not bad prescribing decisions; they are good prescribing decisions that were never revisited.
And 40% to 42% were confirmed as clinically appropriate, or what the methodology terms the documented appropriateness rate (DAR). A qualified, independent reviewer looked at each of those members and documented that this therapy, at this dose, for this member, is the right call. That finding is as important as the trajectory changes. No prior authorization log, no pharmacy benefit manager (PBM) report, and no claims analysis produces that documentation.