Pet Peeves: November 2021

Not-Helpful Nurse

When you call a doctor’s office and ask for clarification on a script, and the nurse just reads the directions.

Wrong Place, Wrong Time

When patients ask you to transfer medications and give you the name of the wrong pharmacy.

Pointless Prior Authorization

When you do all the work for a prior authorization that a patient wants filled elsewhere.

What’s Bothering You?

Bossy patients, abandoned prescriptions, drive-through demands? We want to know! Send your pet peeves to cmollison@pharmacytimes.com. We’ll share them here and online.