Pet Peeves (August 2017)
Read about drive-thru aerobics, pick-up delays, and more pet peeves.
When patients park so far away from the drive-thru window that I need to do some serious stretching while practically hanging out of the window in order to hand them their prescriptions.
PICK-UP DELAYS
Patients who try to pick up a medication over a month after they dropped off the prescription and then get angry at us for putting the drug back to stock.
ANTIQUATED JOKES
When we have trouble ringing up a prescription and the patient quips, “I guess it’s free!” I haven’t heard that one a hundred times!
UNFRIENDLY COMPETITION
Pharmacists at competing pharmacies who give us a hard time when patients try to switch their prescriptions to our store.
Impatient patients, abandoned prescriptions, drive-thru demands? We want to know! Send your pet peeves to rmarotta@pharmacytimes.com.
Articles in this issue
about 8 years ago
Article
Driving Patient Adherence and Outcomes Through Appointment-Based Refill ProgramsNewsletter
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