Patient Experience With Faster Vaccine Preparation

The current vaccination workflow in retail pharmacy settings often involves multitasking between various responsibilities, such as assisting patients, handling prescriptions, and making phone calls. Technicians typically initiate patient interactions, while pharmacists step in to assess vaccine eligibility. This multistep process can create delays that lead patients to feel they’re not being promptly or fully attended to. The perceived lack of speed may unintentionally reduce patient confidence in the service quality, even if care is being provided correctly.

Introducing prefilled syringes into this workflow significantly reduces preparation time—from about 3 minutes to roughly 45 seconds. This streamlined process allows staff to focus more on patient interaction and less on technical preparation, improving both speed and accuracy. Because these syringes are already labeled and professionally packaged, they eliminate the need for manual labeling, reducing the chance of dosing or labeling errors. As a result, patients not only receive faster service but also perceive greater competence and professionalism from the pharmacy staff.

This efficiency also benefits the overall scheduling and capacity of the pharmacy. With less time required per vaccination, more walk-in patients can be accommodated without disrupting previously scheduled appointments. This flexibility helps meet increased demand, especially when patients are referred by providers or arrive unexpectedly. In turn, the patient experience becomes more seamless and reassuring, as both the speed and quality of care are visibly improved through the use of prefilled syringes.