Pharmacist Spotlight: Juliana Chan, PharmD, FCCP, BCACP

What inspired you to pursue a career in clinical pharmacy?

My decision to pursue a career in gastroenterology and hepatology clinical pharmacy was greatly influenced by the mentorship of Rosemary Berardi, PharmD, FCCP, FASHP, FAPHA. Dr Berardi truly embodied what it means to be an exceptional clinician who treated every patient as though they were her own parent and encouraged me to think creatively. Her support went beyond clinical advice; she challenged me to explore new ideas and encouraged me to pursue a pharmacy practice specialty residency in gastroenterology and hepatology. I’ll never forget the moment I was chosen to work with her—it was one of the best decisions of my career.

Dr Berardi’s influence extended far beyond just teaching me clinical knowledge. She encouraged me to think outside the box and inspired me to strive for excellence. So much of what I’ve achieved academically and professionally stems from her mentorship, but more than that, from her friendship. She’s been a trailblazer in our field, and I often remind myself that without her leadership and dedication, many of us—including myself—wouldn’t be where we are today.

Can you tell us a bit about your career and what you do now?

I’ve been fortunate to have a fulfilling career that has allowed me to combine my passion for patient care, education, and innovation. I started my journey at the University of Illinois at Chicago [UIC] Retzky College of Pharmacy and the College of Medicine in the Division of Gastroenterology and Hepatology, where I am a clinical associate professor. My focus has always been on hepatology, particularly viral hepatitis, and I’ve had the privilege of creating clinical services that have improved patient care in underserved populations.

Today, I continue to balance clinical practice with research, education, and mentorship. I’m deeply passionate about training the next generation of health care professionals and advocating for the role of pharmacists in specialty care and telemedicine.

How is a career in health-system pharmacy rewarding for you?

A career in health-system pharmacy is incredibly rewarding because it allows pharmacists to be at the forefront of patient care. Working at UIC/UI Health means being part of a multidisciplinary team where pharmacists, physicians, nurses, dietitians, and social workers collaborate to optimize patient outcomes. I love that I can contribute not only by managing medications but also by ensuring that patients fully understand their treatment and feel empowered in their health care experiences.

What makes this even more fulfilling is the opportunity to mentor future health care professionals. UIC/UI Health attracts not only pharmacy students and residents but also international trainees who come to learn about our advanced clinical pharmacy practices. Engaging with trainees from diverse backgrounds creates an environment where ideas are exchanged and perspectives [are broadened]. This continuous learning and teaching cycle enhances both patient care and professional growth.

Beyond patient care, being part of an academic health system provides avenues to drive meaningful change through research and program development. I find immense satisfaction in knowing my work has a lasting impact.

How have you seen pharmacy evolve throughout your career?

When I started, pharmacists were primarily focused on dispensing and ensuring medication safety. Over time, our role has expanded to include managing chronic disease states, collaborating closely with health care teams, and even providing direct patient care.

I’ve also witnessed a surge in research by pharmacists aimed at demonstrating the impact of pharmacy services on patient outcomes. This growing body of evidence has strengthened the recognition of pharmacists not only as essential members of clinical teams but also as key contributors in specialty pharmacy, retail settings, and beyond.

What does being awarded the 2024 Health-System Woman Pharmacist of the Year mean to you?

Being named the 2024 Health-System Woman Pharmacist of the Year is both humbling and truly an honor. It’s a reflection of the amazing mentors, colleagues, students, and trainees—both local and abroad—who supported and inspired me throughout my career. This award represents the collective effort of so many people who’ve helped me grow and succeed.

As a woman in pharmacy, this holds even deeper significance. It’s a reminder of the progress we’ve made and the importance of continuing to create opportunities for the next generation. I hope this recognition encourages young pharmacists, especially women and those from underrepresented backgrounds, to see that their contributions matter and that they can make a real difference. This reinforces my commitment to mentoring and advocating for future leaders in pharmacy, ensuring that they, too, can thrive and lead in their careers.