Publication

Article

Pharmacy Times
May 2017 Skin & Eye Health
Volume 83
Issue 5

Pet Peeves (May 2017)

Read about circular calls, patient excuses, and more pet peeves.

FAIR-WEATHER PHARMACY PATIENTS

When patients constantly remind me of what a beautiful day it is while I’m inside the pharmacy for a 12-hour shift.

​CIRCULAR CALLS

Calls with insurance companies in which 2 representatives redirect me back and forth to each other.

NEVER MIND

When we rush to fill a large order of prescriptions for a patient who wishes to wait, only for the patient to tell us they’ll go somewhere else after we tell them the price.

THE USUAL EXCUSES​

Patients who ask me to refill a controlled medication because their pills were supposedly stolen, but then refuse to show me a police report. Nothing suspicious there!

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