Pet Peeves (May 2017)

Pharmacy Times, May 2017 Skin & Eye Health, Volume 83, Issue 5

Read about circular calls, patient excuses, and more pet peeves.

FAIR-WEATHER PHARMACY PATIENTS

When patients constantly remind me of what a beautiful day it is while I’m inside the pharmacy for a 12-hour shift.

​CIRCULAR CALLS

Calls with insurance companies in which 2 representatives redirect me back and forth to each other.

NEVER MIND

When we rush to fill a large order of prescriptions for a patient who wishes to wait, only for the patient to tell us they’ll go somewhere else after we tell them the price.

THE USUAL EXCUSES​

Patients who ask me to refill a controlled medication because their pills were supposedly stolen, but then refuse to show me a police report. Nothing suspicious there!