Pharmacy Technology Products

SEPTEMBER 01, 2008

Parata Max, Mini Adapt to Pharmacy Workflow

Parata Systems (Durham, NC) recently launched the Parata Max and Parata Mini—the first and only next-generation pharmacy automation systems, which operate with far greater autonomy to make them simple for pharmacies to learn, use, and maintain. The Parata Max significantly reduces staff support requirements and holds up to 232 finished prescriptions. Furthermore, Parata increased cell capacity by 30% to reduce replenishment frequency and support the pharmacy industry's move toward bigger pills and bigger fills. The Parata Mini, a semi-automated version of the same core technology, eliminates cell exchanges, making it easy for even start-up pharmacies to open their doors with automation. It automates counting for a pharmacy's top 49 movers, typically about 30% of its total prescription volume. Parata's Tom Rhoads, executive vice president, customer and market strategies, said, "When you think about first generation [automation] it requires users to adapt. With next generation, it adapts to the user." For more information, visit, or call 888-PARATA1 (888-727-2821).

OnSiteRx Improves Nursing Home Patient Care

Provider Business Solutions Inc's (Sunnyvale, TX) OnSiteRx system combines an automated drugdispensing machine with Web-based software that allows pharmacists, physicians, and nurses to order prescriptions, check for side effects, and deliver medications to nursing home residents. The system holds 240 of the most common medications for nursing home residents. The OnSiteRx system dispenses each resident's drugs, seals them in plastic, and prints the patient's name and prescription information on the packet. Once a physician signs onto a Web site and orders a medication, the system reviews the medication for side effects and checks whether it is covered by a resident's insurance. The prescription is then sent over the Web to a pharmacist, who approves it for dispensing. For more information, visit

DMClinic for Diabetes Management Launched

Standing Stone Inc (Westport, CT) recently launched its DMClinic software application. DMClinic will help hospitals, clinics, and other health care facilities manage their inpatient and outpatient diabetic patients. The application is the latest in a series of clinical support disease management applications that includes CoagClinic and CholesterolClinic. DMClinic features several innovations including detailed checklists on health maintenance activities, tracking of multiple diabetes medications, comprehensive patient and clinic reports, and a patient education section. It is all combined with Standing Stone Inc's "one screen" approach which helps speed data input and clinic efficiency. Installing DMClinic's HL7 interface enables automatic synchronization of data throughout the organization. The application can be customized to suit individual practice needs. For more information, visit, or call 800-648-9877.

eGain Notify Adds Proactive Service to Offerings

eGain's (Mountain View, CA) eGain OnDemand, the hosted version of eGain Service suite, was recently implemented by one of the nation?s largest prescription management and pharmaceutical services companies. The company is starting with eGain Notify for outbound one-on-one notifications through secure e-mail, short message service, and voice. Prescription and related services often involve multiple steps that are triggered by the passage of time as well as the progression of tasks relating to a specific customer service transaction such as a drug refill. If participants are not notified proactively about the status of their transactions, they contact the customer service organization. This drives up customer frustration and service costs for the business. The eGain Notify functionality includes one-on-one service alerts on topics such as the status of orders, issues with orders, upcoming prescription refills, and impending prescription expiration. The on-demand version of eGain Notify integrates with existing order management, customer data management, and voice communication systems to provide personalized and contextual one-on-one alerts. For more information, visit, or call 800-821-4358.