Pet Peeves

Pharmacy TimesMay 2014 Skin & Eye Health
Volume 80
Issue 5

Pet peeves involving unprepared drive-thru customers, unhelpful doctor's offices, and confusing scripts.

No Driver’s License at the Drive-thru. When a drive-thru customer is dropping off or picking up a prescription for a controlled substance, and I ask to see his driver’s license, but he doesn’t have it.

Assuming that I Only Call for Refills. When you call a doctor’s office regarding a clinical issue, and the office staff connects you to the refill line.

Drug-Strength Dilemma. When doctors write for a drug strength that doesn’t exist, or they don’t include a strength at all.

Confusing E-scripts. I love the e-scripts that have 2 different sets of directions!

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