Peer Reviewed
Investing in formalized technician education not only supports competency development but also strengthens workforce stability.
Matthew Rewald, MBA, CPhT, DPLA
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Articles by Matthew Rewald, MBA, CPhT, DPLA
Technological change and COVID-19–related staffing challenges have intensified the need for pharmacy technician career growth and retention strategies. Mayo Clinic implemented an inclusive 5-tier career ladder with expanded training and compensation, reducing turnover by nearly 50% and improving satisfaction, demonstrating the impact of structured advancement on workforce stability and professional development.
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