Cherylann Gregory, RN, BSN

Articles by Cherylann Gregory, RN, BSN

Increasing customer satisfaction leads to the likelihood of customer loyalty. Nurses can provide value-added services for specialty pharmacies, manufacturers, and payers that promote customer loyalty.

The debate about who should pat for specialty pharmacy nursing services continues as risks mount without adequate nursing in the infusion/ injection patient experience.

Nursing services in the home care setting provide direct care for patients, often through specialty pharmacies. What are the best models and practices.

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