Pet Peeves (October 2016)

Pharmacy Times, October 2016 Diabetes, Volume 82, Issue 10

Read about brazen bicyclists, impatient patients, and other pet peeves.

ILLUSTRATION BY KIRSTIE BELLE DIONGZON

BRAZEN BICYCLISTS. When customers ask, “Why can’t I use the drive-up window? I’m on a bike.” (Answer: patient safety. Patients get upset even though we have a sign saying, “No bicycles, please.”)

BANKING ON CONSISTENCY. When patients looking for a price break say, “You can’t help me out? I’ve been coming here for years!”

FREELOADERS. Some people think everything should be free … for them!

QUICK TO ANGER. When customers get upset because we can’t rush refills or prior authorizations!

What’s bothering you? Bossy patients, abandoned prescriptions, drive-thrus? Pharmacy Times wants to know. Send your pet peeves to PetPeeves@pharmacytimes.com. We’ll add them to our ongoing published list. Share your Pet Peeves with Pharmacy Times today!