Pet Peeves (November 2018)

Pharmacy Times, November 2018 Cough, Cold, & Flu, Volume 84, Issue 11

Read about this month's pet peeves.

CRANKSGIVING

Patients who are unusually rude when they come in during our Thanksgiving hours…trust me, I don’t want to be there any more than they do!

DRIVE-THRU MISUSE

When patients ask for items like candy and soda at the drive-thru.

SLOW-ACTING MEDICAL PRACTICE

Doctors who take hours to get back to us regarding a simple clarifying question.

GAME OF PHONES

When patients get angry at us over the phone because we put them on hold in order to help all of the patients who called before them.