Pet Peeves (January 2015)

We Just Pour Pills.

The persistent misperception that pharmacists just pour pills into bottles.

Ridiculous Refund Requests.

The patient who comes in with a product brand from another pharmacy chain and expects me to give him a refund.

Discontinued Products.

When companies that make diabetic testing meters and supplies change and/or discontinue products without notifying the patient and pharmacy. Some companies market meters with different types of lancets in the same meter kit.

Expired Insurance.

When I say to a customer, “I’m sorry, but your insurance information seems to be out-of-date. Did you get something new in the mail?” The customer replies, “No! Check it again.” Happy New Year from your insurance company!

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