I hate it when a staff member leaves an empty box/bottle on the shelf and doesn’t replace it with a new one or mark the lid with an “X” to indicate that it has been used. Ugh!
Inconsiderate e-Script Senders.
My Pet Peeve is e-script senders who don’t check for mistakes, don’t provide the number of days of supply, send an e-script to replace a drug that isn’t covered, don’t indicate when a script should be discontinued, and provide incorrect contact information so that we can’t even verify their poorly prepared script.
Outdated Insurance Cards.
Calling Insurance Companies.
We have prior approval for a medication, but the only drug in stock is different from the approved generic. A lengthy call to the insurance company is required to settle the issue.
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