Pet Peeves (December 2014)
I hate it when a staff member leaves an empty box/bottle on the shelf and doesn’t replace it with a new one or mark the lid with an “X” to indicate that it has been used. Ugh!
Inconsiderate e-Script Senders.
My Pet Peeve is e-script senders who don’t check for mistakes, don’t provide the number of days of supply, send an e-script to replace a drug that isn’t covered, don’t indicate when a script should be discontinued, and provide incorrect contact information so that we can’t even verify their poorly prepared script.
Outdated Insurance Cards.
Calling Insurance Companies.
We have prior approval for a medication, but the only drug in stock is different from the approved generic. A lengthy call to the insurance company is required to settle the issue.
What’s bothering you? Bossy patients, abandoned prescriptions, drive-throughs? Pharmacy Times wants to know. Send your pet peeves to PetPeeves@pharmacytimes.com. We’ll add them to our ongoing published list. Share your Pet Peeves with Pharmacy Times today!