Independent Community Pharmacies Popular with Consumers, J.D. Power Survey Affirms

National Community Pharmacists Association (NCPA) CEO B. Douglas Hoey, RPh, MBA issued the following statement in response to the J.D. Power 2016 U.S. Pharmacy Study released today

PRESS RELEASE

ALEXANDRIA, Va. (Aug. 29, 2016) National Community Pharmacists Association (NCPA) CEO B. Douglas Hoey, RPh, MBA issued the following statement in response to the J.D. Power 2016 U.S. Pharmacy Study released today:

"Congratulations to America's independent community pharmacists on another strong showing in the annual J.D. Power pharmacy study. Locally owned and operated pharmacies like Health Mart and Good Neighbor Pharmacy are at the top of the list in their segment, the brick and mortar chain drug store category. The nearly 15,000 consumers who participated in the survey identified independent community pharmacies as leaders in criteria such as cost competitiveness and customer service from pharmacists and pharmacy staff. People are treated like family at independent community pharmacies and it's encouraging to see this affirmed in this national survey."