|Videos|May 21, 2021

Increasing Revenue for Pharmacies and Elevating the Patient Experience

Pharmacy Times spoke with Lauren Simko, managing performance specialist at Pharmacy Development Services, about how elevating the patient experience can increase revenue for pharmacists in the healthcare space.

Simko emphasized how from a customer service standpoint, there are many different ways to connect with a patient.

Stay informed on drug updates, treatment guidelines, and pharmacy practice trends—subscribe to Pharmacy Times for weekly clinical insights.

Latest CME

Webinar Registration

Shingles Vaccination: Opportunities for Pharmacist Interventions to Provide Patient Education

Tuesday, September 22, 2026 at 1:00 PM and 8:00 PM EDT

On-Demand Webinar

From Molecules to Medicine: Pharmacologic Principles of Innovative Non-Hodgkin Lymphoma Therapies

1.25 Credit / Hematologic Cancer, Hematology, Oncology

Webinar Registration

Optimizing Antibody-Drug Conjugate Safety: Pharmacist Strategies for Grading, Monitoring, and Supportive Care

Monday, October 5, 2026 | 1:00 PM & 8:00 PM EDT

Webinar Registration

Transforming Generalized Myasthenia Gravis Care: The Evolving Role of Pharmacists in Optimizing Therapy and Long-Term Disease Management

Thursday October 8, 2026 | 1:00 PM & 8:00 PM EDT

Webinar Registration

Access and Formulary Design Considerations for Nonsteroidal Topical Therapies in Dermatology

Monday, October 12, 2026 | 1:00 PM & 8:00 PM EDT

Webinar Registration

Evolving Care in IgA Nephropathy: Translating Emerging Evidence Into Care

Webinar Registration

Breaking the Transfusion Cycle: A New Era of Independence in Lower-Risk Myelodysplastic Syndromes

Wednesday, October 21, 2026 | 1:00 PM & 8:00 PM EDT

Virtual Event

Directions in Oncology Pharmacy® 2026 West Coast

Thursday, October 22, 2026 | 8:00 AM – 4:00 PM PT

Virtual Event

Lung Cancer Day of Education 2026

Monday, October 26, 2026

Webinar Registration

Evolving Hidradenitis Suppurativa Management: Advancements in Treatment and Managed Care Integration Across Patient Populations

In-Person + Virtual Event

AMCP Nexus 2026

October 27-28, 2026

In-Person + Virtual Event

ASCP 2026

October 30, 2026

Virtual Event

Specialty Pharmacy Day of Education 2026

Thursday, November 5, 2026

Webinar Registration

An Eye on Access: Managed Care Perspectives in Demodex Blepharitis

On-Demand Webinar

Multidisciplinary Insights to Enhance Biomarker Testing Practices in Non-Small Cell Lung Cancer

1.0 Credits / Lung Cancer, Oncology

On-Demand Webinar

Advancing Treatment Strategies in Extensive-Stage Small Cell Lung Cancer: Enhancing Pharmacist Competence in Therapy Selection, Administration, and Adverse Event Management

1.0 Credit / Oncology, Lung Cancer

On-Demand Webinar

Minimizing Injection Burden: Anti-VEGF Innovation for Retinal Disease Management

1.5 Credit / Ophthalmology/Optometry

On-Demand Webinar

Pharmacists at the Forefront: Enhancing Targeted Therapy Implementation and Patient Outcomes in Advanced Gastric Cancer

1.0 Credit / Gastrointestinal Cancer, Oncology

On-Demand Webinar

Advancing the Idiopathic Pulmonary Fibrosis Treatment Landscape: What’s Next in Care

1.5 Credit / Pulmonology

On-Demand Webinar

Sugar, We’re Going Down: Navigating Glycemic Control in the Era of PI3K/AKT Inhibition for Breast Cancer

1.0 Credit / Breast Cancer, Endocrinology, Diabetes & Metabolism, Oncology, Patient Safety, Women's Health

On-Demand Webinar

Best Practice Approaches for Understanding Chronic Obstructive Pulmonary Disease and Precision Medicine Treatment

1.0 Credit / Pulmonology/Respiratory

On-Demand Webinar

Collaborative Practice Agreement Implementation and Adherence: A Practical Roadmap for Oncology Pharmacists

1.0 Credit / Hematologic Cancer, Hematology, Law, Oncology

On-Demand Webinar

HER2-Positive Metastatic Breast Cancer: A Managed Care Perspective on Emerging Therapies and Clinical Data

1.0 Credit / Breast Cancer, Oncology, Women's Health

On-Demand Webinar

Advancing Patient Safety: Strategies to Address Safety Risks and Adherence Barriers to Optimize Outcomes for Patients on Injectable Therapies

1.0 Credit / Patient Safety

On-Demand Virtual Symposium

The Educated Pharmacist: Overcoming Clinical Inertia—An Interactive Case Workshop for Optimizing Insulin Use

1.5 Credits / Endocrinology

Online Article

Navigating the Complexities of Personalized Prostate Cancer Care: Insights for Oncology Managed Care

2.0 Credits / Genitourinary Cancer, Men's Health, Oncology

On-Demand Virtual Symposium

Two Targets, One Mission: Optimizing Bispecific Antibody Use in Non-Hodgkin Lymphoma

1.5 Credits / Oncology, Hematologic Cancer

On-Demand Webinar

Continuing the Conversation: Pharmacist Interventions to Optimize T2D Care and Break Through Clinical Inertia

1.0 Credit / Endocrinology, Diabetes & Metabolism

On-Demand Webinar

Stop and Smell the ROSis: Translating Molecular Results Into Actionable Pharmacy Practice in ROS1-Rearranged NSCLC

1.0 Credit / Oncology

On-Demand Panel Discussion

2025 SABCS Abstracts to Action: From Data to Decisions in HR+ Breast Cancer Care

1.0 Credits / Oncology, Women's Health

On-Demand Webinar

Understanding the Pearls and Pitfalls of Nimodipine in Aneurysmal Subarachnoid Hemorrhage: Opportunities to Improve Patient Outcomes

1.0 Credit / Cardiology

Webinar Registration

Redefining Care in Polycythemia Vera and Essential Thrombocythemia: Emerging Evidence, Evolving Strategies, and the Pharmacist’s Role

Tuesday, September 15 | Wednesday, September 30 at 1:00 PM & 8:00 PM EDT

Virtual Event

Directions in Oncology Pharmacy® 2026 Midwest

Saturday, September 19, 2026 | 8:00 AM – 2:00 PM CT

Virtual Event

Infectious Disease Day of Education 2026

Thursday, September 24, 2026

Virtual Symposium Registration

Continuing the Conversation—Breaking Barriers in Obesity Management: Localizing Care, Maximizing Treatment Access, and Sustaining Adherence

Friday, October 2, 2026 | 1:00 PM – 2:30 PM EDT

Virtual Event

Specialty Pharmacy Day of Education 2026

Thursday, November 5, 2026

On-Demand Webinar

An American Journal of Managed Care Forum: Bridging Evidence and Access in Advanced Small Cell Lung Cancer

1.5 Credit / Lung Cancer, Oncology, Pulmonology

Online Article

Artificial Intelligence in Pharmacy Practice: Validated Tools, Real-World Applications, and Emerging Innovations

2.0 Credit / General Pharmacy

On-Demand Webinar

Advancing HER2-Driven Cancer Care, Biomarker Testing, and Pharmacist Innovation

1.0 Credit / Oncology

On-Demand Panel Discussion

Navigating Outpatient Bispecific Antibody Administration in Lymphoma: Practical Solutions for Community Oncology Practices

1.5 Credits / Hematologic Cancer, Oncology

Virtual Event

Infectious Disease Day of Education 2026

Thursday, September 24, 2026

On-Demand Webinar

Transforming Gout Care: Navigating Barriers and Therapeutic Advances in Disease Management

1.0 Credit / Rheumatology

On-Demand Webinar

Beyond the Nasal Passage: Managing Chronic Rhinosinusitis With Nasal Polyps With Biologics and Pharmacist-Led Approaches

1.5 Credit / Immunology

On-Demand Webinar

Addressing Gaps in Care for the Rapid and Long-Term Management of Hyperkalemia With Novel Oral Potassium Binding Agents: Insights for Managed Care Professionals

1.0 Credit / Nephrology, Cardiology

$Managing Steroid-Refractory Chronic Graft-versus-Host Disease With Novel Therapies: Opportunities for Pharmacist-Led Interventions$

On-Demand Webinar

Managing Steroid-Refractory Chronic Graft-versus-Host Disease With Novel Therapies: Opportunities for Pharmacist-Led Interventions

1.0 Credit / Hematologic Cancer, Oncology

On-Demand Webinar

Bridging Clinical and Access Gaps in Phenylketonuria: A Managed Care Perspective

1.5 Credits / Endocrinology, Diabetes & Metabolism, Rare Diseases

On-Demand Webinar

From Payload to Patient: Managing Toxicities of Antibody-Drug Conjugates Directed at HER2 and TROP2

1.0 Credit / Oncology

Online Article

Artificial Intelligence in Pharmacy Practice: Validated Tools, Real-World Applications, and Emerging Innovations (Pharmacy Technician Credit)

2.0 Credit / General Pharmacy

On-Demand Webinar

Clinical Presentation of Hyperglycemia with PI3K and AKT Inhibitors

1.0 Credits / Lung Cancer, Oncology

On-Demand Virtual Symposium

Reducing the Treatment Burden in HIV Management: The Pharmacist’s Role in Long-Acting Injectable Adoption

1.5 Credits / HIV/AIDS

On-Demand Webinar

Optimizing Lipid Management in Statin-Intolerant Populations: Payer Strategies for Evidence-Based Access and Risk Reduction

1.0 Credits / Cardiology

On-Demand Virtual Symposium

Addressing Vaccine Hesitancy in Infectious Disease Prevention

1.5 Credits / Immunization, Infectious Disease

On-Demand Virtual Symposium

Protecting Against Meningococcal Disease: Updates on Vaccines, Guidelines, and Pharmacist Best Practices

1.5 Credits / Immunization, Infectious Disease

On-Demand Webinar

Targeting the Root of Autoimmunity in Generalized Myasthenia Gravis: Pharmacist Strategies for Integrating FcRn Therapies Into Specialty Practice

1.0 Credits / Neurology

On-Demand Webinar

IL-23 Inhibitors in Psoriasis: Optimizing Access and Patient Outcomes Across Integrated Systems

1.0 Credits / Dermatology, Immunology

On-Demand Virtual Symposium

Utilizing VMAT-2 Inhibitors for the Management of Tardive Dyskinesia: The Role of Long-Term Care Pharmacists

1.0 Credits / Neurology, Psychiatry

On-Demand Webinar

The Expanding Therapeutic Landscape in IgA Nephropathy: Translating New Clinical Evidence and Updated Guidelines Into Managed Care Strategies

1.0 Credit / Immunology, Nephrology

On-Demand Virtual Symposium

Influenza Immunization in Older Adults: Enhanced Vaccines and Best Practices for Long-Term Care Pharmacists

1.0 Credits / Immunization, Infectious Disease

On-Demand Panel Discussion

Multidisciplinary Insights and Strategies for Patients Treated With PI3K and AKT Inhibitors to Prevent Hyperglycemia

1.0 Credits / Breast Cancer, Oncology, Patient Safety, Women's Health

On-Demand Webinar

Innovations in Retinal Therapies: A Managed Care Perspective on Anti-VEGF Advancements

1.0 Credit / Ophthalmology/Optometry

On-Demand Webinar

Navigating Advanced Prostate Cancer Treatment: Optimizing Novel Therapeutic Strategies for Managed Care Pharmacists

1.5 Credits / Genitourinary Cancer, Men's Health, Oncology

On-Demand Webinar

Cardiorenal Protection With SGLT2 Inhibitors: Perspectives for Managed Care

1.5 Credits / Cardiology, Endocrinology, Diabetes & Metabolism, Nephrology

On-Demand Webinar

Bridging Innovation and Access in HR-Positive/HER2-Negative Metastatic Breast Cancer: Implications for Managed Care

1.5 Credits / Breast Cancer, Oncology

On-Demand Webinar

Exploring Immunotherapy Strategies in Endometrial Cancer

1.0 Credit / Gynecologic Cancer, Oncology, Women's Health

On-Demand Webinar

Pharmacogenomics in Practice: Enhancing Patient Care Through Genetic Insights

1.0 Credit / Pharmacogenomics

Online Article

New Oncology Therapy Approvals for 2025 (Pharmacist Credit)

2.0 Credits / General Oncology, New Drugs, Oncology

On-Demand Webinar

Panel Discussion: Integrating Novel Combinations and Earlier Line Use in Diffuse Large B-Cell Lymphoma

0.5 Credit / Hematologic Cancer, Hematology, Oncology

On-Demand Webinar

Optimizing Patient Outcomes in R/R DLBCL: Bridging Knowledge Gaps for Oncology Pharmacists in the Era of Novel Immunotherapies

1.25 Credit / Hematologic Cancer, Hematology, Oncology

On-Demand Webinar

Understanding mRNA Vaccines: Dispelling Myths and Empowering Pharmacists to Counsel Patients

1.5 Credit / Immunization, Infectious Disease

On-Demand Webinar

Understanding mRNA Vaccines: Dispelling Myths and Empowering Pharmacists to Counsel Patients (Pharmacy Technician Credit)

1.5 Credit / Immunization, Infectious Disease

On-Demand Webinar

Precision Matters: Foundations of Biomarker-Driven Care in Non-Small Cell Lung Cancer

1.0 Credits / Lung Cancer, Oncology

On-Demand Webinar

From Testing to Treatment: Empowering Pharmacists to Overcome Barriers and Optimize Biomarker-Driven Care

1.0 Credits / Lung Cancer, Oncology

On-Demand Webinar

New Horizons in ATTR-CM: Therapeutic Advances and Strategic Insights

1.5 Credits / Cardiology, Rare Diseases

$Navigating Novel Therapies in Steroid-Refractory cGVHD: Practical Strategies for Community-Based Oncology Pharmacists$

On-Demand Webinar

Navigating Novel Therapies in Steroid-Refractory cGVHD: Practical Strategies for Community-Based Oncology Pharmacists

1.25 Credits / Hematologic Cancer, Oncology

On-Demand Webinar

Reducing Transfusion Burden in Myeloid Disorders: Novel Therapeutic Strategies and Pharmacist Interventions

1.0 Credits / Hematologic Cancer, Oncology, Hematology

On-Demand Webinar

Clinical Panel Debate: CAR T-Cell Therapy vs Bispecific Antibodies

0.5 Credit / Hematologic Cancer, Hematology, Oncology

Online Article

The Pharmacist's Role in Palliative and End of Life Symptom Management

1.0 Credit / General Pharmacy

Online Article

The Pharmacist's Role in Palliative and End of Life Symptom Management (Pharmacy Technician Credit)

1.0 Credit / General Pharmacy

Virtual Event

Directions in Oncology Pharmacy® 2026 Northeast

Saturday, November 7, 2026 | 8:00 AM – 2:00 PM ET

Virtual Event

Directions in Oncology Pharmacy® 2026

September 19, 2026 | October 7, 2026 | October 22, 2026 | November 7, 2026

Virtual Event

Lymphoma Day of Education 2026

Thursday, September 17, 2026

Virtual Event

Directions in Oncology Pharmacy® 2026 Southeast

Wednesday, October 7, 2026 | 8:00 AM – 2:00 PM ET

Online Article

Navigating the Legal Landscape of Telehealth: Updates and Implications for Pharmacists and Technicians

1.0 Credit / Law

Online Article

Navigating the Legal Landscape of Telehealth: Updates and Implications for Pharmacists and Technicians (Pharmacy Technician Credit)

1.0 Credit / Law

On-Demand Virtual Symposium

Exploring Oncolytic Viruses in Melanoma: Pharmacist-Led Approaches for Safe Integration

1.0 Credits / Oncology

On-Demand Webinar

The Expanding Therapeutic Landscape in IgA Nephropathy: A Case-Based Exploration of Optimized Patient Outcomes

1.0 Credit / Immunology, Nephrology

On-Demand Virtual Symposium

From Guidelines to Action: Implementing Pneumococcal Vaccine ACIP Recommendations in Long-Term Care Settings

1.0 Credit / Immunization, Infectious Disease

On-Demand Webinar

Effective Strategies to Manage Hyperglycemia When Treating with PI3K and AKT Inhibitors

1.0 Credits / Breast Cancer, Oncology, Patient Safety, Women's Health

On-Demand Webinar

New Therapeutic Targets in the Treatment of Generalized Myasthenia Gravis: Understanding Disease Pathways and Pharmacist-Led Strategies for Optimized Care

1.5 Credit / Neurology

On-Demand Webinar

Managing Overactive Bladder in Older Adults: Challenges and Strategies for Long-Term Care

1.0 Credit / Urology

On-Demand Webinar

Biomarker Testing in Practice: Navigating Modalities and Multidisciplinary Decision-Making

1.25 Credit / Lung Cancer, Oncology, Pathology

On-Demand Webinar

Enhancing The Role of Oncology Pharmacists in Multidisciplinary Myeloproliferative Neoplasm Care

1.0 Credit / Hematologic Cancer, Hematology, Oncology

$Optimizing Bispecific Antibody Therapy in Relapsed/Refractory Lymphomas: A Practical Guide for Pharmacists$

On-Demand Webinar

Optimizing Bispecific Antibody Therapy in Relapsed/Refractory Lymphomas: A Practical Guide for Pharmacists

1.0 Credits / Oncology, Hematologic Cancer

On-Demand Webinar

Advancing Chronic Kidney Disease Detection and Cardiovascular Risk Reduction in Complex Patients

1.0 Credit / Cardiology, Nephrology

On-Demand Webinar

Targeting the Complement Cascade: Evolving Strategies in the Management of Complement-Mediated Kidney Diseases

1.0 Credit / Nephrology

On-Demand Webinar

Hat Trick for Hypertension: Strategies to Improve Outcomes With Single-Pill Combinations

1.0 Credit / Cardiology, General Pharmacy, Retail Pharmacy

Online Article

New Drug Approvals for 2025 (Pharmacy Technician Credit)

2.0 Credits / General Pharmacy

Online Article

New Oncology Therapy Approvals for 2025 (Pharmacy Technician Credit)

2.0 Credits / General Oncology, New Drugs, Oncology

On-Demand Webinar

Opioids, Pain Management, and Substance Use Disorder: A Practical Overview

2.0 Credits / Pain Management/Opioids

Increasing Revenue for Pharmacies and Elevating the Patient Experience

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Understanding the Pearls and Pitfalls of Nimodipine in Aneurysmal Subarachnoid Hemorrhage: Opportunities to Improve Patient Outcomes

Redefining Care in Polycythemia Vera and Essential Thrombocythemia: Emerging Evidence, Evolving Strategies, and the Pharmacist’s Role

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Managing Steroid-Refractory Chronic Graft-versus-Host Disease With Novel Therapies: Opportunities for Pharmacist-Led Interventions

Bridging Clinical and Access Gaps in Phenylketonuria: A Managed Care Perspective

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Reducing the Treatment Burden in HIV Management: The Pharmacist’s Role in Long-Acting Injectable Adoption

Optimizing Lipid Management in Statin-Intolerant Populations: Payer Strategies for Evidence-Based Access and Risk Reduction

Addressing Vaccine Hesitancy in Infectious Disease Prevention

Protecting Against Meningococcal Disease: Updates on Vaccines, Guidelines, and Pharmacist Best Practices

Targeting the Root of Autoimmunity in Generalized Myasthenia Gravis: Pharmacist Strategies for Integrating FcRn Therapies Into Specialty Practice

IL-23 Inhibitors in Psoriasis: Optimizing Access and Patient Outcomes Across Integrated Systems

Utilizing VMAT-2 Inhibitors for the Management of Tardive Dyskinesia: The Role of Long-Term Care Pharmacists

The Expanding Therapeutic Landscape in IgA Nephropathy: Translating New Clinical Evidence and Updated Guidelines Into Managed Care Strategies

Influenza Immunization in Older Adults: Enhanced Vaccines and Best Practices for Long-Term Care Pharmacists

Multidisciplinary Insights and Strategies for Patients Treated With PI3K and AKT Inhibitors to Prevent Hyperglycemia

Innovations in Retinal Therapies: A Managed Care Perspective on Anti-VEGF Advancements

Navigating Advanced Prostate Cancer Treatment: Optimizing Novel Therapeutic Strategies for Managed Care Pharmacists

Cardiorenal Protection With SGLT2 Inhibitors: Perspectives for Managed Care

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