Pet Peeves

Published Online: Friday, July 11, 2014
Follow Pharmacy_Times:
Marble-Mouthed MDs.
Doctors and their representatives who leave prescriptions in voicemail messages and expect pharmacists to understand their speed talking or mumbling, which is often harder to understand because they are talking on a speakerphone. They seem to think everyone knows who they are because they do not bother to spell their names. If doctors do not have e-scripting, they should talk to a live pharmacist, who can ask for clarification on the spot.

Missing an At-Home Delivery.
When patients ask for their meds to be delivered and then call back later, yelling that they missed the delivery because they left their home (without notifying us) and need the driver to come back.

Impatient Coupon Users.
When patients bring in manufacturer coupons at the time of pickup rather than drop-off and are then upset when they have to wait a few minutes for reprocessing.

Medicare Know-it-Alls.
When newly enrolled Medicare patients think they know more about the billing process than we do.


What’s bothering you? Bossy patients, abandoned prescriptions, drive-throughs? Pharmacy Times wants to know. Send your pet peeves to PetPeeves@pharmacytimes.com. We’ll add them to our ongoing published list. Share your Pet Peeves with Pharmacy Times today!


Related Articles
Leaders of Senate and House committees with health care jurisdiction should hold oversight hearings to examine the issues that plagued approximately 50,000 beneficiaries who are covered by Aetna Medicare Part D drug plans.
Community pharmacists are most concerned about below-cost reimbursement for certain generic drugs as well as exclusionary Medicare drug plans according to a survey conducted by the National Community Pharmacists Association that asked its members to help identify the organization’s 2015 priorities.
Provider status would recognize pharmacists as a valued part of the health care team.
The number of individuals with Alzheimer’s disease continues to escalate.
Latest Issues
  • photo
    Pharmacy Times
    photo
    Health-System Edition
    photo
    Directions in Pharmacy
    photo
    OTC Guide
    photo
    Generic Supplements
  • photo
    Pharmacy Careers
    photo
    Specialty Pharmacy Times
    photo
    Generic
$auto_registration$