Quick Nav
Publications
Pharmacy Times
News Briefs

INDEPENDENT PHARMACY CUSTOMERS ARE "MOST SATISFIED," STUDY FINDS

Published Online: Friday, June 1, 2007   [ Request Print ]

New research findings suggest that customers of independent pharmacies experience higher levels of satisfaction, compared with customers of other types of drugstores.

The study, outlined in a report from J.D. Power and Associates, compared levels of satisfaction among customers of Medicine Shoppe pharmacies—a franchise of independent pharmacy owners—with satisfaction levels for those of patrons of traditional chain drugstores, mass merchandisers, and supermarket pharmacies.

In addition to ranking Medicine Shoppe independents above other community pharmacy outlets, the J.D. Power researchers found that customers were significantly more satisfied with pharmacies where individuals are asked if they want to speak to the pharmacist.

Related Articles
No Result Found




Intellisphere, LLC
666 Plainsboro Road
Building 300
Plainsboro, NJ 08536
P: 609-716-7777
F: 609-257-0701

Copyright HCPLive 2006-2013
Intellisphere, LLC. All Rights Reserved.
 




Become a Member
Forgot Password?