pharmacy Pet Peeves

Published Online: Thursday, November 1, 2007

It is no secret that pet peeves come with any profession. Pharmacy Times wants to know what ticks you off. In each issue of our ePharmacy Times newsletter, we will continue our ongoing list of pharmacists' complaints. Perhaps you'll identify with one and nod your head in agreement because you're not alone. Please e-mail your complaints along with your name to Eileen Koutnik-Fotopoulos at . Here are some pet peeves pharmacists have submitted:

66. Dealing with patients who come into the pharmacy to a fill a prescription they got from another pharmacy a couple of days ago and they wonder why the insurance is declining to pay. —Keasha M.

67. Listening to all the "know-it alls" about MTM who think they have the perfect program.—Stanley Devine

68. Having patients drop off a prescription with 14 different insurance cards. When asking the patients which card is the current one, they respond, ?I don?t know, can?t you find out?? Then, they say they need to have it ready in a few minutes.—Debbie

69. Explaining to customers that you have to call the doctor for a refill authorization and they say, "I don't know why the doctor doesn't write for unlimited refills when I have to be on this medication for the rest of my life." —Temetra Washington

70. Having to pay $78 out of my own pocket for that "background criminal check." What am I, a common criminal, or is it the government that's criminal here in holding me up in broad daylight against my will and robbing me of my hard-earned wages?—Steven Neiger




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