Pet Peeves

SEPTEMBER 17, 2013
Clogging the Drive-thru.
Some people are too lazy to come inside the pharmacy with insurance issues, multiple Rxs, and lengthy questions. This makes the drive-thru line lengthy and customers mad, and the technician at the window gets the blame!

Skewed Priorities?
Patients who cannot afford to pay cash for nebulizer masks or other respiratory supplies for their children but have smartphones, fancy manicures, and gold jewelry.

Really?!
When a patient says he has no money until next Tuesday and asks if we can “loan” him 1 Viagra pill for the weekend.

Nothing Like the Last Minute.
Patients who wait until 4:45 PM on a Friday (when the pharmacy closes at 5:00 PM) to bring in their prescription for durable medical equipment and gripe because you cannot verify their insurance. Their baby needs this machine, they say, and they will sue if the baby has to go to the hospital because you didn’t give it to them.

What’s bothering you?
Bossy patients, abandoned prescriptions, drive-throughs? Pharmacy Times wants to know. Send your pet peeves to PetPeeves@pharmacytimes.com. We’ll add them to our ongoing published list. Share your Pet Peeves with Pharmacy Times today!

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