Pet Peeves (November 2018)

NOVEMBER 15, 2018
CRANKSGIVING
Patients who are unusually rude when they come in during our Thanksgiving hours…trust me, I don’t want to be there any more than they do!

DRIVE-THRU MISUSE
When patients ask for items like candy and soda at the drive-thru.

SLOW-ACTING MEDICAL PRACTICE
Doctors who take hours to get back to us regarding a simple clarifying question.

GAME OF PHONES
When patients get angry at us over the phone because we put them on hold in order to help all of the patients who called before them.
 

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