Pet Peeves

Published Online: Thursday, April 18, 2013
Follow Pharmacy_Times:
Lost in the Ether.
I hate it when e-scripts just get lost in space. Then the doctor has to be called, and now everyone is upset.

Hmm, This Looks Familiar.
The worst thing ever is when I call and leave a message regarding a mistake on an eRx, they say they will call back but instead just send the exact same eRx again a few hours later. Deja vu?

Price Check.
I get a call at my independent pharmacy from a customer who is at a major chain pharmacy and asks me what cold medicine to buy because it is cheaper there!

Repeat Performance.
You call a PBM help desk and enter all of the information requested and when you eventually get a live person, they ask for it again.

Who, What, Where?
I hate when I get an e-script with errors and when I call the number on the script it turns out it’s for the wrong office.


Related Articles
Ever wonder what opportunities exist within the field of pharmacy?
Company policy changes across regional and national chain pharmacies are needed to expand the use of mobile health care apps among pharmacists.
Nearly 1000 independently owned pharmacies have closed over the past decade, leaving 490 rural areas without access to retail pharmacy services.
The FDA launched the “Know Your Source” program to help health care professionals spot counterfeit drugs and reduce the threat of illegal drug trading.
Latest Issues
$auto_registration$