Pet Peeves

Published Online: Thursday, April 18, 2013
Follow Pharmacy_Times:
Lost in the Ether.
I hate it when e-scripts just get lost in space. Then the doctor has to be called, and now everyone is upset.

Hmm, This Looks Familiar.
The worst thing ever is when I call and leave a message regarding a mistake on an eRx, they say they will call back but instead just send the exact same eRx again a few hours later. Deja vu?

Price Check.
I get a call at my independent pharmacy from a customer who is at a major chain pharmacy and asks me what cold medicine to buy because it is cheaper there!

Repeat Performance.
You call a PBM help desk and enter all of the information requested and when you eventually get a live person, they ask for it again.

Who, What, Where?
I hate when I get an e-script with errors and when I call the number on the script it turns out it’s for the wrong office.


Related Articles
Changes to Medicare Part B, Part C, and Part D regulations affect 3 specific areas that may impact pharmacy operations.
Adding compounding services to a pharmacy relies on understanding the rules of the game.
The secrets to pharmacy success can be obtained by changing the way in which one views the pharmacy business.
Two kinds of people exist: those who enjoy following a well laid out path and those who prefer to march to the beat of their own drum. The latter group may be attracted to finding a job at an independent pharmacy.
Latest Issues
  • photo
    Pharmacy Times
    photo
    Health-System Edition
    photo
    Directions in Pharmacy
    photo
    OTC Guide
    photo
    Generic Supplements
  • photo
    Pharmacy Careers
    photo
    Specialty Pharmacy Times
    photo
    Generic
$auto_registration$