Case Studies

Craig I. Coleman, PharmD
Published Online: Monday, December 1, 2008

Dr. Coleman is an assistant professor of pharmacy practice and director of the pharmacoeconomics and outcomes studies group at the University of Connecticut School of Pharmacy.


OA is a 64-year-old African American woman who comes to the pharmacy with a prescription for combination timolol-dorzolamide eye drops. She tells the pharmacist that she has just come from her ophthalmologist appointment and that her glaucoma was still not well-controlled. The pharmacist looks at OA?s profile and notices that OA has been taking timolol eye drops for the past 6 months. OA asks the pharmacist, "Why do I need to take another eye drop, especially because my glaucoma does not bother me?"

How should the pharmacist reply to OA?

Prenatal Vitamins

SC is a 27-year-old mother of 2 children and is expecting her third child in about 8 months. She comes to the pharmacy with a prescription for iron supplementation, which her obstetrician gave her to treat mild anemia. The pharmacist reviews SC?s prescription profile and notes that she started taking Vitafol-OB prenatal vitamins a few weeks ago. When the pharmacist comes back with her prescription, SC asks if she needs to take both supplements, or can she just take the newer one her physician gave her today?

How should the pharmacist respond?

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