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Publix Successfully Activates Sync Your Refills Program, Powered by Ateb's Time My Meds®

Published Online: Monday, January 20, 2014

PRESS RELEASE

RALEIGH, NC – Publix Super Markets is rolling out their Time My Meds powered medication synchronization program, Sync Your Refills, to all of their pharmacy locations. The Sync Your Refills program provides customers with an option to visit the pharmacy fewer times each month to pick up their prescriptions at a time that is most convenient for them.

Publix utilizes Ateb’s Time My Meds solution to manage their Sync Your Refills program. Ateb’s Time My Meds solution automatically identifies eligible patients, guides the pharmacy through the patient enrollment process, manages the ongoing synchronization process, and allows Publix to place automated calls or texts to patients with important prescription ready reminders. Ateb’s Time My Meds also provides key measurements and analytics that allow Publix to monitor and improve the program consistently across all pharmacies.

Publix recently completed testing the Sync Your Refills program in their Atlanta division and is now in the process of activating the program in all 925 Publix pharmacies.

Implementing Time My Meds allows pharmacists to expand pharmacy services and focus on immunizations, comprehensive medication reviews, and wellness programs to foster improved health care for the patient. Further, Time My Meds guides pharmacists through these important interventions with each patient.

Ateb’s Time My Meds is a solution that is operationally scalable, has the flexibility to standardize the solution across pharmacies, and includes business intelligence reporting and analytical data to effectively manage the program.

“As both a supermarket and pharmacy, we are focused on providing convenient programs and services to our customers,” said Maria Brous, Publix media and community relations director. “Our Sync Your Refills program, powered by Ateb’s Time My Meds, is designed to respect the time of our customers and continue to build on a strong relationship between patient and pharmacist.”

“Publix innovation, customer focus, and a strong commitment to partnership have allowed Ateb to successfully and rapidly integrate Time My Meds for Publix,” said Debbie Sheppard, VP of Sales and Marketing for Ateb. “More importantly, it is exciting to see how pharmacy organizations like Publix are working to bring new, innovative ways to help pharmacy teams to work closely with patients to address important healthcare issues. With all the challenges in health care today, Publix demonstrates how integral pharmacy can be in helping patients achieve their healthcare objectives.”
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