It is no secret that pet peeves come with any profession. Pharmacy Times wants to
know what ticks you off. In each issue of our ePharmacy Times newsletter, we will continue
our ongoing list of pharmacists' complaints. Perhaps you'll identify with one and
nod your head in agreement because you're not alone. Please e-mail your complaints
along with your name to Eileen Koutnik-Fotopoulos at ekoutnik@ascendmedia.com.
Here are some pet peeves pharmacists have submitted:
16. Dealing with people who are too lazy to
find out the correct day's supply on "as directed"
blood glucose test strip prescriptions.Steve Bristow
17. Handling patients who call the pharmacy
super hot under the collar, ask you a question,
and then when you finally figure out what
they are asking, they answer their own question.Mindy J. Davis
18. Answering the phone when a patient tells
you, "I just talked to my doctor's office about
getting a prescription for a medication that
my doctor and I had previously talked about.
The doctor's office told me to call my pharmacy
and have them fax a request to their
office."Felicia Huckaba
19. Filling a prescription for a patient who drops
off a new prescription during a very busy
period and is astonished when you tell them
they have to wait. They then exclaim, "All
you have to do is slap a label on it."Julia Rivera
20. Having it always be our fault when a
patient's insurance company adjudicates
with a higher copay than the patient paid
the last time. Never mind that the last time
was months ago or that their formulary has
changed since the last time.Charlee Mong