Blogs: The Reinvented Pharmacist

The Patient Care Process: Standardized or Not?

Published Online: Wednesday, July 23, 2014
Have you seen the new publication, “Pharmacists’ Patient Care Process” at

It represents another example of the broad cooperation between many national pharmacy organizations through the Joint Commission of Pharmacy Practitioners. The document is great, but unless this standardized process becomes part of all pharmacists’ professionalization, so that every patient experiences the same approach, we may have trouble achieving the professional status we desire.

Are you following a standardized process in your patient interactions now? How does it compare to the process described in the document? If it is not identical are you willing to change it to align your process to this process?

Individualization is important because all patients are not the same, but I don’t believe the process by which we go about collecting our information should be different. Since we are team-based practice now, other team members need to be comfortable that the information they rely on for decision-making is complete. Using an approved process helps to ensure that.
Fred Eckel, RPh, MS, Editor-in-Chief of Pharmacy Times
Blog Info
This blog focuses on what our Editor-in-Chief sees as the future of pharmacy.
Author Bio
Fred Eckel, RPh, MS, is the Editor-in-Chief of Pharmacy Times, a position he has held since 2002. Mr. Eckel is a professor at the Eshelman School of Pharmacy, University of North Carolina at Chapel Hill. He serves as executive director of the North Carolina Association of Pharmacists.

In this blog, Eckel will provide commentary on relevant issues impacting pharmacists and pharmacy professionals, including the merging of pharmacy benefit managers, the implications of health care reform, the conversion of major drugs from prescription to over-the-counter, trends in pharmacy careers, and opioid abuse. He will also discuss legislative issues that impact pharmacists, and comment on the evolving role of the pharmacist.
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